- Leveraging automation, AI diagnostics, and remote troubleshooting to address workforce shortages, reduce truck rolls and enhance service reliability
- Exploring real-world implementations that demonstrate improved fault detection, predictive analytics, and self-healing network capabilities
- Developing workforce adaptation strategies that emphasize upskilling, new roles, and maximizing the impact of human expertise in automated environments
Agenda
Operations, Network Planning & Construction
Automating the Future of Operations
- September 29
- 4:00 PM
- - 5:15 PM
- Full Access Pass Holders
Enhancing Network Operations Leveraging Automation for Efficiency, Reliability, and Scalability
Using AI and Automation for Broadband Operations
- Leveraging automation, AI diagnostics, and remote troubleshooting to address workforce shortages, reduce truck rolls and enhance service reliability
- Exploring real-world implementations that demonstrate improved fault detection, predictive analytics, and self-healing network capabilities
- Developing workforce adaptation strategies that emphasize upskilling, new roles, and maximizing the impact of human expertise in automated environments
Take Me Home, Coax Road
- Exploring the deployment of DOCSIS 4.0 FDX and the operational impact of delivering symmetrical multi-gigabit “X-Class” speeds
- Understanding the FDX readiness Home Assessment Test (fHAT) to determine if a customer location is suitable for a Get-Started Kit (GSK) self-install
- Highlighting benefits of GSK deployments including improved customer convenience and optimized technician resource allocation
- Lessons learnt: findings from a 5-month fHAT field trial simulating customer installations to validate performance predictions and refine deployment strategies
Designing Smarter: AI-Powered Automation in Access Network Planning
- Exploring the use of AI technology to automate the network design process in Mediacom
- Pinpointing key business challenges addressed by automation and lessons learned during deployment
- Identifying where automation delivers the greatest value in network planning and deployment workflows—and where it currently falls short
- Lesson learned: candid reflections on implementation pitfalls and strategic takeaways to guide future automation initiatives
Topic tags
- AI, Automation, Business Models, Customer Experience, DOCSIS®, Hybrid Fiber-Coax (HFC), Modeling, Passive Optical Networking (PON), Reliability, Workforce
Access
- Full Access Pass Holders
- All timing - Washington, DC
