Agenda

Tech Policy

Beyond the Last Mile: Building the Customer Experience Across Ecosystems

  • As digital experiences increasingly depend on seamless coordination between connected devices, applications, and broadband networks, partnerships between application platforms and service providers are becoming essential.
  • This panel brings together leaders from the device and application ecosystem and broadband infrastructure to discuss how collaboration is shaping the shared customer journey, from onboarding and diagnostics to immersive media and home automation.
  • Together, we’ll explore how transparency, quality, and trust across the entire value chain will define the next generation of digital engagement.
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