Agenda

Broadband Forum BASe – The Proactive Broadband Provider: Leveraging AI for Exceptional Network Performance and Customer Experiences

The Broadband Forum’s BASe panel will discuss the following hot topics:

  • Explore how AI can shift broadband providers from reactive support to proactive customer engagement across the full service lifecycle.
  • Discover foundational elements and standards needed in the provider cloud, access network, and home to support AI integration.
  • Learn from real-world examples and lessons learned in AI deployment across operations and customer-facing services.
  • Gain practical strategies and actionable insights to help prepare infrastructure and teams for the future of AI-enhanced customer experience.
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