Agenda

Experience Era for Consumers

The Intelligent Connected Home

Delivering Seamless First‑Use Experiences with Agentic AI Activation

  • Adopting zero-touch onboarding models to transform subscriber activation through automated provisioning, intelligent workflows, and seamless first-use experiences.
  • Learning how identity frameworks, device telemetry, AI agents, and network intelligence work together to validate service readiness, personalize activation, and resolve issues proactively. 
  • Extending zero-touch activation beyond the modem to include  in home Wi-Fi, connected devices, and applications can reduce installation friction, lower support costs, and improve long-term customer satisfaction and retention.

Gateway-as-a-Platform: Turning the Cable Gateway into an Open Application Platform

  • Using Gateway-as-a-Platform (GaaP)  to transform the home gateway from a basic router into an extensible application platform with exposed RF, compute, and API capabilities.
  • Use cases to explore different platform dimensions: zero-touch onboarding, remote patient monitoring, occupancy sensing, edge container
  • Understanding how GaaP can create new monetization opportunities, reduce churn, and enable differentiated subscriber experiences 
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